The Tenant Dispute Portal reviews your lease, your payment records and your communication with the tenant, then gives you a clear picture of your situation and the exact steps to take next — including the formal letters that should be sent.
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The portal is currently in beta — new, improving fast, and free to use while we refine it.
Upload your lease, your payment records, and your WhatsApp and email history with the tenant. The portal works through all of it — not generic templates, but your actual documents — to understand exactly what you're dealing with.
You'll get a clear, plain-language assessment of your position: what the lease allows, what the law requires, and what your realistic options are. No jargon, no guesswork — just a straight answer on where you stand.
Based on your situation, the portal draws up the formal notices that should be sent — the right letter, at the right stage, worded for your specific matter. You review them, adjust them if needed, and send them under your own name.
Answer a few straightforward questions about your tenant, your property and where things stand.
Add your lease, payment records, and your communication with the tenant — emails, WhatsApps, letters, whatever you have.
The portal works through everything and gives you a clear picture of your position and what to do next.
Send the letters the portal prepares for you — or, if you'd rather have attorneys handle it, escalate with one click.
The portal is often all you need — especially when a tenant is willing to cooperate. But some tenants dig in. When self-sent letters aren't enough, you can escalate straight from the portal to one of our attorney-led services.
Attorneys from our panel issue the formal notices on their own letterhead and engage the tenant directly. Attorney-issued pressure carries weight that self-sent letters don't — and it's your best chance of resolving the matter without going to court. R6,730, nationwide.
When court becomes unavoidable, our panel attorneys manage the full process through to a court-issued eviction order. From R35,000 in Gauteng, R45,000 in other provinces. The Pre-Litigation Demand & Notice service is included.
Whichever route you take, you start in the portal — the same place where you've already described your situation and uploaded your documents.
The Tenant Dispute Portal is brand new. It's already useful, and it's free to use while we refine it — but you may run into the occasional rough edge as we improve things.
If something doesn't work, if a letter doesn't look right, or if you're just not sure what the portal is asking you — please tell us. Your feedback shapes what we build next, and we read every message.
Or reach us via our contact page or WhatsApp (082 729 2806)
Free to use. No card required. Start whenever you're ready.
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